How to: Hard reset your Nokia N8

| October 12, 2010 | Comments (121)

If you’re unfortunate enough to encounter a problem on your Nokia N8, a hard reset maybe what you need to do. This wipes the entire phone memory and settings fresh to how it was (or should be) when you bought it. It’s also useful if you’re also unfortunate enough to have to send away your Nokia N8 for repair or exchange, or maybe in future  you maybe selling it and don’t want your information/details/media stored onto your device for someone else to access.

Hopefully unlike the N97, the N8 will not encounter hard-reset bugs where we constantly have to hard reset.

To hard reset the Nokia N8:

1) Turn off your phone

2) Hold “Volume Down + Camera Key + Menu Key” and press power button until your phone vibrates.

3) Wait until screen show properly… and welcome back!!

Comment from Sittiphol

Please note that I found these problems after doing full format:

1. I lost Ovi Maps. However, you could reinstall it by download it here

2. I also lost Ovi Store 2.0 and I can’t reinstall it since it always show “Unable to install”.

So please DON’T do full format if not neccessary or actually I must say that DO IT ONLY AS YOUR LAST CHOICE.

Forum Nokia via AAS

I have not tried this out myself and hope I’d never need to except for the curiosity maybe in a couple of weeks time to see how it functions. I hope to not be an expert of the S60 5th hard reset like the N97 had made me. Grrr.

UPDATE: If you do this and loose the Ovi store, find details on how to restore it here: http://mynokiablog.com/2010/12/10/how-to-restoring-ovi-store-on-nokia-n8-lost-after-hard-reset/

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Category: Nokia, Nseries

About Jay Montano: Hey, thanks for reading my post. My name is Jay and I'm a medical student at the University of Manchester. When I can, I blog here at mynokiablog.com and tweet now and again @jaymontano. We also have a twitter and facebook accounts @mynokiablog and facebook.com/MyNokiaBlog. Contact us at tips(@)mynokiablog.com or email me directly on jay[at]mynokiablog.com View author profile.

Comments (121)

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  1. True Nokia FAN says:

    Hi,

    I am really very very happy with the reset info that I found online. I am residing in Middleast and had problem with my phone N8.. My phone got hang and I was unable to reset.. Since many days due to unrest in town.. Couldn’t get hold of any nokia dealer or any person who could help me to sort my phone. Even the net was down. Today with help of this online info, i was able to reset my nokia phone N8 and i was desperately in need of starting my phone because of unrest crises in middleast. I was not able to get any of my contacts.

    MANY MANY THANKS FOR THIS ONLINE INFO..

    I am extremely happy now……. *_*

  2. nana page says:

    i have a nokia n8 made in china and i tried changing the software to an European one then it went off, since then it hasn’t come on someone help me please

  3. raza says:

    hi thanx for ur help… i just install a untrusted software on my nokia n8 and after that my phone got restart and did not show its screen menus… i jwst follow ur steps and did a full hard reset… now as u said i lost my maps and ovi store application… can u send me the solution that how i can got back these applications. im from pakistan… here is my mail address plz send me ur feed back at my mail…
    raza_firdos@yahoo.com

    thanx alot…

  4. Totos says:

    what is Tester? my N8 is not ringing when I receive a call it shows message”TesTer finished”. I also cannot access Application and the same message “TesTer fished,”can some one please assist.

  5. H0r5tGu3nth3r says:

    after fully Hardreset with formatting the Mass-Storage i have only 170MB on the C:\ Drive available

    How i can also complete Reset the C:\Drive

    i have reflash with Ovisuite the Firmware but this does nothing about the C:\drive – but if the C: drive have only 100MB available most Apps produce failures about “not enough Memory”

    I hope you can Help me

  6. Ally Sulaman says:

    The reset feature has solved my frozen application issue ,and is recomended ,absolutely brilliant !

  7. kris says:

    You don’t need to hard reset your phone. Just press the hard reset combo buttons until first vibration and then leave all of them. Now, turn ON ur phone as usual. That did the trick for me. I didn’t lose any data / settings / any other software.. Best of luck with your N8.

  8. Ndita says:

    please i am very sorry to say my phone did not restart and i am very worried. so please if you can help me with any other method then I will be very happy. my number is 0023777555605

    • 1) Turn off your phone

      2) Hold “Volume Down + Camera Key + Menu Key” and press power button until your phone vibrates.

      3) Wait until screen show properly… and welcome back

      • Aboikos says:

        What if you can’t turn off your phone? My N8 stalls in the black locked screen, displaying only the clock (a very expensive watch I think), but i cant “get into” the phone. Hard reset dont work… This is the second time it happens. Last time I let it run out of battery and then recharged it. It worked. I guess all it needed was a reboot, but I JUST RECHARGED IT 2 hours ago. It’ll take a century before it runs out. Omfg Nokia I hate you and your shitty product (except your batteries. They are really great *facepalm*).

  9. Ndita says:

    hello i am very sorry to say my phone did not restart so please i still need help. please you can get to me via 23777555605

  10. James Atkins says:

    There is no hard reset for the Nokia N8… if you need a hard reset like I did on mine you have to send it back to Nokia through your service provider. Sucks.

  11. mr nokia says:

    my nokia n8 is shit, turned off, lost all my data. will not get nokia again.

  12. sameer says:

    i restored my nokia n8 and when i m going to reinstall ovi so it show me a massage that unable to install

  13. aron says:

    true, will never buy a nokia again though its cam is amazing

    today my cam stopped working. hope a hard reset works

  14. X says:

    Good job! It’s work on my dead N8! She is alive now~
    Thanks!

  15. Ratish says:

    Hi All,
    I have an issue with my N8. The phone works absolutely fine at times however there are instances when i restart my phone, there is an error which says “Startup Failed. Please contact the supplier”. Also there is another issue. I can send/receives SMS’s and can also surf on internet from my N8 but i cannot make a call from my phone. When dialled a number, the phone says “Call disconnected”. I can receive calls though.
    Pls pls pls help.

  16. kiran says:

    my N8 is bricked, could someone help me to reset it. 3button reset didn’t work for me either. Pheonix software works fine till programming complete, but from then it says unable to communicate with the device, flashing failed error.

    thanks in advance

  17. Some days ago I also occurred same problem that my

    Nokia phone become unstable & restarted often…I

    don’t want to repeat the procedure again for reset

    your Nokia N8 but I want to share some topics that I

    never found on internet while I was in problem & many

    articles found that after resetting Mobile can’t

    possible to upload Nokia Ovi store & Ovi maps…

    But I found genuine way to restore all software as

    like branded one….

    First hard reset your nokia phone then activate your

    net connection & go for Menu, Applications, Software

    update option & it will automatically install Ovi

    store software {with updated} & for nokia ovi maps

    you need to connect your phone to pc suite & download

    it… If you having any problem with nokia n8 feel

    free to contact me on my facebook id –

    {http://facebook.com/jayant.rahane} & I will guide

    you better by online chatting… Thanks

  18. Ness says:

    Hi…
    I’m had my phone since April 2011.. I’ve had isues with the phone Restarting it’s self and then frezing :-( Took it back to the shop after it wouldn’t switch back on and i’ve had it back back now since Saturday… About 20 mins ago, I was playing anrgy birds and it froze again!!.. I left it for a few mins and then tryed to turn phone off, put it on charge, plug into computer and even phoning my number off the land line… NOW! it won’t stop Ringing!! screen black!! OMG… I just hope it runs out of charge VERY SOON!! Someone got any other ideas, other then to smash the thing???

    • swati says:

      same happened wid me…wen i used my camera..! n it froze n started ringing…i jst reboot it..n cell will switchoff n restart it again…bt dis wont solve ur prob bt ur ringing will stop

  19. swati says:

    plz any1 can suggest the camera hanging problem wid N8,…it is really irritable…wenevr i use my camera..my cell hangs n den i hve to reboot it…n again the same problem wid camera…i went to service center dey said ANNA software will nt lead such problem…so i updated it..bt again the same problem..!i got my cell one mnth back..i asked for replacemnt they shouted…its really ridiculous..plzzz frnds jst suggest me some thng :( m waiting for rplies..!

  20. java apps are not running on my nokia n8 even after hard reset and installing nokia sleeping screen…plz give me instructions how to solve the problem..tnx

  21. Rizwan says:

    Dear All it is very easy to get back ovi store and ovi maps.. http://www.ziddu.com/download/17064137/ovistoreinstaller.rar.html
    Follow this link download the .rar file and extract it then you will got ovi store installer. then install it in your phone. and enjoy the ovi store.. i got the same problem when i applied this hard reset to my nokia c7 then after a lot of search i came to know about this..hope this will solve your problem too

  22. Clare says:

    Thank you – amazing. Tried it a few times until I suceeded, it’s Christmas Day and thought I was phoneless. Brilliant. I was lucky not to lose the Christmas photos of the kids this morning. Thank you so much.

  23. [...] sit on the splash screen showing the “Loading …” message. At this point I did a hard reset that did [...]

  24. dave says:

    not only fid this solve my camera freeze pfoblem but my battery whivh needed recharging every 5hours can now go for 3 days without recharge. Great

  25. tsehaye says:

    hi i have a problem with my n8 china mobile, when i turn it on the screen is blue and vibrates without stop…help needed

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