Windows Phone 7 update bricking Samsung phones (How to Hard Reset your Windows Phone)
Yesterday, Microsoft released their first ever update for Windows Phone 7. It wasn’t the biggie but it was meant to improve performance and reliability. The last thing you would expect it to do is to BRICK your phone making it totally NON Functional.
WinPhoneSupport is contacting twitter folk to “give them advice” on how to solve their issues (such helpful comments as “take it to the store”…hmm…)
WinRumours reports that this isn’t an isolated event; several Omnia 7 owners are having this issue and in an update to their post apparently Microsoft has acknowledged this issue:
“We’re aware of this issue and are looking into these reports.”
Apparently MS will issue a statement out soon.
WPS have suggested to some users that a Hard Reset may work: It’s the same 3 finger trick as Symbian^3 oddly enough.
1. Press and hold the Camera, Volume Down, and Power buttons simultaneously.
2. Release Power when the phone vibrates, but continue to hold down Camera and Volume Down.
3. Release Camera and Volume Down when the Format prompt is displayed on screen.
4. Press Windows key twice to confirm the hard reset.
Unfortunately this didn’t work for AlexRoebuck.
WinRumours via Techtree
Hmm….I think I’m picking up a Omnia 7 some time this week. I wonder how Andre got on with his.
Category: Windows Phone
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Hey, thanks for reading my post. My name is Jay and I'm a medical student at the University of Manchester. When I can, I blog here at mynokiablog.com and tweet now and again @jaymontano. We also have a twitter and facebook accounts @mynokiablog and Facebook.com/mynokiablog. Check out the tips, guides and rules for commenting >>click<< Contact us at tips(@)mynokiablog.com or email me directly on jay[at]mynokiablog.comSubscribe
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Sites That Link to this Post
- What To Do if the Windows 7 Update Bricked Your Samsung Phone | JetLib News | February 24, 2011
- What To Do if the Windows 7 Update Bricked Your Samsung Phone | My Windows Phone | February 26, 2011
- Where’s my (Windows) phone update? : My Nokia Blog | March 24, 2011
Damn, that’s bad publicity for Microsoft… Let’s just hope they can identify the bug soon and release a fix. Well, it’s a new platform, there’s always some hiccups I guess.
bad news for samsung! they do only crappy phones
Speaking of update fails, Ovi Suite finally shows that pr1.1 is available for me! Yay! …Except that it won’t update!!! It just complains that it can’t form a connection to the service (after downloading a part of the update), and messes up my N8 so that I have to hold the power button (=taking of the battery). And for some reason it doesn’t offer the possibility to install it OTA…
I found an issue with updating the N8 via OVI. It kept loosing the connection with the phone after downloading the firmware. Tried multiple things with the phone but nothing worked. Went to bed and tried again the next morning but had a brain wave of trying a different USB port on the computer, this then allowed the firmware to install successfully. Worth a try.
Are you trying the OTA update via Applications -> SW Update? Because sometimes you won’t get it via *#0000# unless it is pushed through as a much higher priority by Nokia.
I’ve tried through both, the software update program and *#0000#. The update doesn’t even show up trough *#0000#
I’ve updated my N8 tru OTA works fine no problem at all.
HA! And some of you guys reading this actually WANT Windows Phone on your Nokia handsets!
Are you NUTS!?
Wait and see, in 2, 3, 4 years time you are going to be BEGGING Nokia to bring back Symbian and MeeGo and crying for the good old days (that’s today, right now, folks) when Symbian was fully featured and just worked, and your battery lasted more than a few hours.
Me? I’m upgrading my new N8 with all the firmwares I can get hold of, and then hanging onto it for as many years as possible. Heck, I’m even considering buying a second one and putting it away somewhere for the day when my current one dies.
Wait and see, we’re about to enter the famine years in phone technology. When Symbian’s gone, everything takes a big step back…
+1
This is more a function of Samsung’s legendary inability to deliver on time and functional firmware than anything else.
You speak like if Samsung is allowed to change anything in this system. Granted that they can’t even change a main menu, why the h3ll we should blame Samsung? I guess you will have to blame Nokia in same way soon…
Use it before talking.
Nokia has released firmware that’s bricked devices too, as has HTC and LG and Apple. It’s not a function of the OS, it’s likely a function of an overlooked issue on Samsung’s QA.
Andre, you’re American (as far as I’m aware) and while you generally appear fairly knowledgeable about stuff, you’re also prone inevitably to a more American point of view, and more amenable to technology championed in America.
The point is, as everyone knows, that WinPho is technically vastly inferior to Symbian. If you or others are seduced by a shiny pretty UI, as it appears you unfortunately are, then that’s your issue.
The rest of us want something that a.) works, and b.) doesn’t lack features we have today on Symbian which work well.
This is not what we get with WinPho or will anytime soon.
It’s sad to see you and Jay slowly shift over to being pro-Microsoft, it really is. You are doing so with no technical grounds, merely that you are seduced by shiny pretty things on the Windows Phone UI. As such I think mynokiablog’s credibility is sinking slowly towards that of gizmodo or engadgets. Shame.
Hey Smith,
It’s great to see such a passionate Symbian fan.
I am and always will be PRO Nokia. It just so happens Nokia partnered with Microsoft to put Windows Phone on their future handsets. We want to LEARN about Windows Phone before bashing it. Trust me, when I get my Windows Phone you will see.
However…
We want to know more about what Windows Phone is about since it is inevitably part of Nokia’s future.
We WILL NOT bury our heads in the sand. If you notice, I am still very critical of Microsoft’s offerings (Like I am with Nokia’s…we try NOT to sugarcoat things) but I am also trying to see the positive side to it too since that is what Nokia will be offering soon – or some variant of it. I’d like to know what it is that we’re getting. Posting about it helps me understand things more a little, and the comments you guys give in reply also educate me.
As a Nokia Fanboy, I have an unexplainable desire to see them succeed. This has NOTHING to do with blogging and getting hits. I have always loved Nokias and wish others see what I see. It just so happens I’ve managed to get a little ePodium by which to share a little bit of what they do.
I wish Symbian every success (MeeGo…not too sure about where that’s going). I still wish that they weren’t putting all focus into WP, just have it as an additional aide for US penetration. So much love and effort and money has gone into creating Nokia’s own OS and ecosystem and to see it effectively thrown away is extremely painful. But we’re trying possibly not to live in the past. Reminisce every now and again, but trying to look to the future to see what Nokia can do with what they’re left with.
BTW, if somehow Windows Phone could do the main important things Symbian could do, what would you think about that?
let’s see the thruth in face : Windows Phone 7 is Windows and Windows sucks so WP7 sux, very bad choice Nokia.
That’s probably the most stupid thing I’ve read today.
Well done.
+1 Mark!
I used Debian and Ubuntu for years on my Desktop and switched back to Windows since they released Windows 7. Pretty much reliable for a Desktop OS now!
You can’t just compare the Desktop/PC Windows with the Mobile one.
I want a WP7 device too, but it pains me to have to give my money to Samsung. I really dislike them.
HTC and LG make WP7 devices too. I don’t like either of the current WP7 phone makers because they all use low quality speakers, cameras and microphones.
Concerning Nokia, we cannot be assured that we will “automatically” see a WP7 with N8 like build quality. I hope so but considering the concept phone didn’t have xenon, zeiss and looked as if it was constructed as plastic, I think most WP7 Nokias will be made like the 5800 materials.
I too, will keep my N8 as long as possible and if the Meego device has xterm and a better web browser than Microb, I may buy it…or another N900.
MeeGo will have a WebKit based browser. I’m not sure if thats a good thing considering the current state of QtWebKit on mobile. You just might want that microb back after all. Mozilla will probably bring Fennec to MeeGo, but based on what I’ve seen it’s not exactly super fast.
Hum I’am not a great fan either… But I still think they are much better than HTC (poor radio performances, poor build quality, poor voice quality and poor battery life) and likely to be the same with LG
Something to look forward
WP7 ftw
What a “burning” update!
It’s a Samsung problem, not WP7 problem. Other phones don’t have this problem.
Will the haters please stop the negative spin? It’s been almost a week since the Nokia/MS partnership and it is reality. There is no turning back, deal with it!
I won’t stop I just start… Until I see some good review of WP7…
There is no turning back for NOKIA but there are many options for me :
- Apple
- Android
- WEB OS
- Blackberry
And for M. ELOP there is a turning back, just return to MS
Crap OS + crap phone = brick
Now that’s an improvement from Symbian! Only minor upgrades and they’re already bricking phones. Microsoft’s aces are clearly showing those slackers at Nokia how to code an operating system.
LOL stupid MS
ive got the same feeling as Emanuelle ever since i was a small boy ive been surounded by nokia and symbian nokia today wouldnt the global super power it is without symbian im nt saying nokia will fail without symbian (even though deep down i am lol) its like the worlds best orchestra without a conducter dont get me wrong where dealing with pros here but with out the proper chanell for that talent they are useless .for nokia Wp7 is the wrong chanell what a waist
better stick wit symbian!! upgarding the software is better then to change it. Nokia will starts from zero again if wanna use WP7. stick with it just upgrade and make it better
we dnt need windows7 os on nokia we wann upgrade in symbianos! so must const. in pr 2.0 and pr 3 instead of dis 1.
+1 PR 2.0 is coming this late March or April.
How i updated it see here http://www.nokiawindows.co.cc/windows-phone-7-update-for-your-phone/