How to fix the Lumia reset spinning cogs at home

| October 11, 2013 | 163 Replies

Nokia’s Lumia line is still plagued with the worst bug ever, if you ever want to reset your phone, NEVER and I mean never use the reset button in the setting.

Update COgs

Mainly because If you do reset it chances are you’ll spend the next day or so waiting on a spinning cogs animation that may or may not reset your phone successfully.

While in old days we could just flash the phone with Nokia Care Suite, now as Nokia closed its servers to our peeping eyes, our only option became to take the phone to Nokia Care Center!

I’m glad to report that Nokia updated its “Nokia Software Updater for Retail to version 4.1.0” which added an option so direly missed: “My device does not boot up.” those of you Nokia veterans this basically dead phone flashing, this NSU is basically idiot proof.

The process goes as follows, install the NSU for retail 4.1.0 or update it if you already have it.  104MB

This only works on Windows 7 & 8.
Run NSU and this screen pops up, click on My device doesn’t boot up


Make sure your phone is charged; using a low powered USB port(PC/laptop port)

(DO NOT USE WIRELESS CHARGING or the wall charger as both will heat up the phone to dangerous degrees as the spinning cogs already heat up the phone)


Now that you have a fully charged phone stuck on animated cogs, Connect the phone and click continue


(I know they say disconnect it, its okay connect it anyways)



When the “waiting for device connection” screen comes up, press and hold both the “power” button and the “volume down” button until the phone vibrates and your pc detects a new hardware, the installer will take over and will prompt you to install a hefty 1.2gb worth of firmware, after which it’ll flash the firmware and you’ll get your Lumia back to life.


Warning: This “MAY” void your warranty, the logic behind the voided warranty is up for debate; if your device loses connection during flashing like in case of a faulty cable, electricity outage or any other trouble you’ll brick your phone and thus Nokia can’t be held responsible for this.

It didn’t work?

Use an original USB cable, if you’re flashing via a desktop PC (which I don’t recommend) use the motherboard’s USB port and not the port embedded in the case, DO NOT use an extension cord too.
Many drivers get installed during the setup of Nokia Software Updater, make sure you don’t stop them from doing so.
The actual flashing process is not related to the firmware download so don’t be afraid if your phone got disconnected then, but once your phone reboot please for god’s sake do not remove it or touch it until its done.

If all of the above didn’t work just change the PC you’re using to do this.

Thanks for reading and I’m glad to answer any questions down bellow, but I have no idea when your updates come out so please leave that out of the comments. :)



Tags: , , , , , , , , , , , ,

Category: Applications, How to:, Lumia, Nokia, update, Windows Phone

About the Author ()

I love mobile photography, I have a serious 8 years relationship with Nokia , and a love/hate affair with Microsoft. you can follow me on twitter @nabkawe5
  • the best spinner discount

    Hello There. I found your blog the usage of msn. This is an extremely neatly written article.
    I’ll be sure to bookmark it and return to learn more of
    your useful information. Thanks for the post. I will definitely return.

  • Victor Hugo

    Hey there,

    I’m thinking I’m being quite unhappy with my Lumia 1020.
    I’ve installed the 8.1 beta version and so. It was working normal, some bugs, but for a beta version, normal to accept the idea of it.

    My flash wasn’t working with the 8.1 version when I decided to get back to the 8.0. The process had began and it was doing fine. When it apparently seemed to have finished, the phone never turned on back again.

    It’s completely bricked, none of those triggers ( volume down + power ) and others have worked whatsoever.

    My mobile is completely dead. What should I do? Do you think you could help me with it?

    I’m really whiling to take my mobile to the warranty centre and this way, I’d leave it with Nokia and they would be responsible for that, since it’s still in the warranty period.


  • free online article writer software

    This is very interesting, You are a very skilled blogger.
    I have joined your rss feed and look forward to seeking more of your great post.
    Also, I have shared your web site in my social networks!

  • cheap article writing

    That is a very good tip particularly to those fresh to the
    blogosphere. Simple but very precise info… Many thanks for sharing this one.

    A must read article!

  • free article writing software reviews

    Hi there! This is kind of off topic but I need some help from an established blog.

    Is it very hard to set up your own blog? I’m not very techincal but I can figure
    things out pretty quick. I’m thinking about making my own but I’m not
    sure where to begin. Do you have any points or suggestions?

  • Jon’s marketing

    My brother suggested I might like this blog. He was totally right.
    This submit actually made my day. You cann’t consider just how much time I had spent for this information! Thank you!

  • free download software for article writing

    Hi it’s me, I am also visiting this web site regularly, this web page is in fact pleasant and
    the visitors are in fact sharing good thoughts.

  • essay writers

    Hey there! This is my first comment here so I just wanted to give a quick shout out and say I
    really enjoy reading your blog posts. Can you suggest any other blogs/websites/forums that deal with
    the same subjects? Thanks a ton!

  • best salad spinner

    I got this web site from my buddy who shared with me on the topic of this website and now this time I am browsing this
    web site and reading very informative articles or reviews at this place.

  • seo article

    It’s remarkable for me to have a website, which
    is beneficial in favor of my knowledge. thanks

  • grow tent fans

    This will give an accurate reading regarding the dissolved solids in your particular solution. Leave them out for longer periods of time
    until the night-time temperatures are above 50 degrees.
    If you are a commercial greenhouse owner, you
    understand the need for a steady supply of seedlings.

  • article writing software freeware

    Fantastic beat ! I would like to apprentice while you amend your web site,
    how can i subscribe for a blog website? The account aided
    me a acceptable deal. I had been a little bit acquainted of this your broadcast provided bright clear idea

  • article writer software review

    When someone writes an paragraph he/she maintains the image of a user in his/her mind that
    how a user can be aware of it. So that’s why this post is perfect.

  • Medha Manglik

    i m trying to follow your method as my phone is showing these spinning cogs from past two days..lets see if it works for me

  • nimin

    the same situation is with me also… reset is not finish past 2 days on my lumia 625 , please help me

  • dekay

    didnt work for me :/

  • रवि रंजन

    it worked

  • samir tarafdar

    another way is to remove the battery once and restart with mobile connected to power, and proper wi-fi available around it. Worked in my case for my 2 year old lumia 820.

  • Andrew

    Dont work because usb device not recognized … help …

  • dib

    says not supported for your device

    • dib

      mine is a lumia 520


    just remove your sim and sd card then hold the power button and the volume button for 5-7 seconds to reset. it will work for you after that

  • CDaniel137

    This program read .ffu file?
    this file is downloaded from Windows Phone recovery tool.

  • Pingback: Don’t install the WP 10 Tech Preview | Zudo()

  • lan

    Tôi nhấn và giữ nút nguồn và giảm âm lương lâu mà điện thoại vẫn không rung. vậy phải làm sao?

    • Øivind Johansen

      Sức mạnh và giảm âm lượng trong 15 giây

  • Mekuanint Eresho

    thank u bro it works for me, my phone is nokia lumia 620