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Nokia seem to be letting the little things slip

| December 11, 2009 | Reply

Hey all,

This is just a bit of a rant on my part because Nokia seem to be letting the little things slip!

It starts when I buy a 6303 for a gift so thought get from the Nokia store so it’s unlocked (cus they are a pain to unlock) and so I can get in black which seem to be scarce in the UK especially because I want to use a o2 SIM in it! (Managed to also use a 10% voucher code and should get another 10% back through Quidco)

So I order, and the package arrives a few days later and think to my self…i’ll just check it out and set it up so it’s ready for the person to use…

Nokia 6303 Box Label

Nokia 6303 Box Label

Ok so far so good – Correct phone, UK type and correct colour according to this, lets open it up…

Nokia 6303 phone + voucher

Nokia 6303 phone + voucher

Ok it is the black one and they have even included a voucher for 10 free Music Tracks, nice 😀 …

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Nokia 6303 Accessories

Nokia 6303 Accessories

Now here is where things go wrong…Nokia seem to think that in the UK we use 2 round pin plugs (or want us to charge our phones in the bathroom in the shaver socket!)

Now I bet you’re wondering why have I wasted your time about a small mistake like this?

Well it’s because recently Nokia seem to just keep slipping up, Ben over at The Really Mobile Project spotted that the Nokia online shop sent out very strange e-mails last month after pre-ordering the N900:

  • Link to track package was invalid
  • E-mail to contact Nokia not correct
  • Phone number to call Nokia (for a uk purchase) was: 1-800-***-****
    Now I challenge you to be able to call that number and get through to Nokia!
  • General tone of some part of the E-mail sounding unprofessional

Maybe these are just a couple of things that have been happening and Nokia thought would go unnoticed…but why does it seem to be happing to us bloggers so much, are Nokia trying to make us loose faith in them?!?

Ow yeah and the other reason I thought I’d spread the word is that they were supposed to call me back today with a resolution (hopefully a replacement changer) but never did!

If you have had a similar thing happen let me know…just comment below!

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Category: Nokia

About the Author ()

Blogger, and Moderator for "MyNokiaBlog.com" by Jay Montano. When I can, I also write help guides and review on my own site: JustGuides.net I work full time but in my spare time I also repair phones, and other electronics. Find me on Twitter: @llaadd or Youtube: llaadd