Video: Stephen Elop interviewed by YLE on Positive Nokia Lumia 920 feedback

| December 18, 2012 | 73 Replies

Screen Shot 2012-12-18 at 16.48.03Whilst Nokia is facing tough times, there are glimmers of light at the end of that dark tunnel such as the positivity seen in the demand/reaction to the Nokia Lumia 920.

The 920 is a fantastic device, one that despite the lack of cohesive marketing, is delighting consumers that use it because it’s a great smartphone. Every day I’m finding something new to like about my Pikachu 920 :p. Elop notes that this positivity is at grass roots level, with consumers who have experienced the 920 going on to tell their friends how good it is (lol because Nokia can’t make ads for that job :p).


When asked whether Nokia was controlling stocks to thus create that image of demand, Elop says no. Nokia’s on a deliberate strategy to grow the production over time. Next, the positivity on Nokia that the interviewer feels towards Nokia recently. Elop notes that Nokia has been doing their very best work, whether Lumia 920 or Asha full touch. But now it’s not just Nokia saying that, but people who might love the Nokia but are crying out perhaps for the Yellow version (as you know I was doing :p) which creates a sense of hope. Nokia knows there’s more hard work to come. But there’s a sense that the SISU at Nokia is beginning to pay off and with that optimism will come more strength from the team as Nokia moves into 2013. Even though it might be the darkest time of the year in Finland because of the nature of the sun, it’s a little bit brighter at Nokia today.

When asked what Elop would say to the Finnish share holders, Elop says Thank You for supporting Nokia in her darkest days.


WPCentral also noted this demand which has seen investors looking positively on Nokia too.


Cheers nabkawe5, @vvaino and dontom for the tip!



Category: Lumia, Nokia

About the Author ()

Hey, thanks for reading my post. My name is Jay and I'm a medical student at the University of Manchester. When I can, I blog here at and tweet now and again @jaymontano. We also have a twitter and facebook accounts @mynokiablog and Check out the tips, guides and rules for commenting >>click<< Contact us at tips(@) or email me directly on jay[at]
  • Spede oli aliarvostettu

    Let’s hope we won’t have to see any more hate spam just because someone wants so talk with Elop.

    I have been thinking about this.

    I have another theory just as valid as some of the previous ones I have seen here.

    One reason for people hating Elop just may be that several women seem to consider him as a sex symbol and that kind of behavior may be a real threat for insecure fans. That was never a problem when OPK was ruling Nokia.

  • Jyagan7

    Even in my classroom some people told me “hey you got the 920, I think I’ll get one too, I want that !”
    Last year they saw me with the 800, “What’s that ? Bullshit” they was saying. Now it’s “How many did you bought it ?” and “This Lumia is very interesting, WindowsPhone looks great, and the integration with Windows 8 and all is great”.

    Information : I live in Paris (place where people usually hate Nokia products and all got iPhones) and everybody in my classroom got an iPhone.

    • dss

      Its because of the size… people are impressed with that for some reason..

    • Spede oli aliarvostettu

      Very true.

      More and more people seem to like WP8. That’s doesn’t make me to like it but it doesn’t prevent me from understanding what’s going on.

      If will be interesting to see if Nokia will get enough sales with the WP8.

      What I’ve heard, you can use a Lumia without one of the greatest flaws of the Symbian. It’s apparently not freezing like Symbian does.

      • arts

        i heard differently thou. Taking a stroll in wpcentral forums seem to show issues, with loads of flamebait, but still.

        Im looking forward to how fast nokia/microsoft can fix lumia 920’s issues. It took the nokia ONE year to fix the n8’s problems, would like to see how fast or slow microsoft can handle this.

        • Janne

          I haven’t had any issues with my 920, maybe one crash. N8 was FAR worse and not fluid. 920 is very fluid.

          • MOOking

            maybe cause the hardware -___- why it’s not smooth….and yes there is a ‘HUGE WHAT IF’ and Meego proves how fast Symbian would be IF they used the current hardware + screen rez

            and the N8 is almost 3 years….why don’t you compare current with current

            • Janne

              Well, I did compare N8 to current models back in the day, including my LG Optimus 7 Windows Phone… it wasn’t me who brought up N8.

              The latest Symbian I have, the 808 PureView, is still more laggy than that 2010 LG Optimus 7.

        • Spede oli aliarvostettu

          920 has some flaws but it seems that it’s almost flawless compared to the Symbian. Almost, in comparison to the Symbian, is not really flawless, but Symbian has those strange bugs they never really fixed.

          Nokia never fixed E7 and 808 seems to be freezing randomly.

          Perhaps 10% of Symbian phones are those magic phones without flaws. I’ve never used one of those.

          • Just Visiting

            Lol! I think my N8 is one of those ‘magic phones’ – I skipped the Anna update, but did finally update to Belle FP1 and I will stop there. My N8 has been nestled in a drawer for that past couple of weeks since I purchased a Lumia 900, but in the event I ever need it as a backup, it’s good to know that I have a working phone. My N8 – made in China.

        • Bob

          Had my 920 a couple if weeks and NOT ONE ISSUE. It has been rock solid (as a just released phone it is more stable than an N8 with 2 years of updates!).

    • Janne

      Like I say, Nokia finally has great products on the market after years of compromised or bad high-end attempts.

      The first Lumia generation created the brand that is now helping to lift these great products.

      Will it be enough, though, to succeed? Remains to be seen.

      • jiipee

        A lot depends what the competitors do in January. If there are good launches, Nokia will loose a lot of sales due to limited availability, when the product should be selling like hell.

    • Jyagan7

      It’s like Nokia finally made it, they reached the youth.
      I swear, I was stunned when people asked me to try my Lumia and then said they’ll try to get one ! Not 1 or 2 people, but a lot !

      I don’t know if you realize, this is weird ! Something that never happened since the N95 !

      I mean, look, these people used to swear by Apple and iPhone, now they don’t even think about switching to Androïd, they directly think about getting a 920 !

      • Janne

        Indeed. This is a real psychological and product breakthrough.

        Unfortunately it is not a financial breakthrough yet.

        • Jyagan7

          Just right now, I was texting with somebody, just read :

          Me : Which phone do you own ?
          She : A Blackberry. I bet you got an iPhone.
          Me : No, a Lumia.
          She : The new one ? :O
          Me : Yes :O
          She : B**** ._.
          Me : It’s all white :O
          She : I hate youuuuuu TT

          People are really desiring Lumia, die-hard mode ! And they are right, it’s an damn amazing phone !

        • Noki

          Janne I woud be a but suspicious about this supposed real life events… Its astroturfers usual methodology…

          Not saying all are, but wen they follow the usual pattern I would be suspicious.

          • Jyagan7

            You don’t have to believe me, but I understand, if I’ve had read this I wouldn’t believe it. That’s why I’m still shocked of my classmate’s reactions to my Lumia.

            And that is why I know the Lumia will be a success.

          • Janne

            Noki: Sure, on Internet one needs to be wary. But I also live in Finland where the interest in Lumia is high all around. Just this past weekend I mentioned to Jay in an email that I was out in Helsinki for a couple of hours and saw literally a dozen or so people using Lumias and only one iPhone and one older lady buying a feature phone Nokia. I was completely surprised by it. Most were Lumia 800 (they’re selling cheap now) with one or two Lumia 610, Lumia 900 and Lumia 920.

            I know Finland is skewed, but the point is a lot of these people were young. It is not surprising to see an older lady buying a Nokia. But young people had been abandoning Symbian devices in Finland in droves and now I can clearly sense a return to Nokia. Nokia has got its cool back, not just because Symbian was changed to WP although that was instrumental, but also because of the whole Fabula colorful design language thing…

            • nn

              I would again point out that in Q3 2010 Nokia smartphone market share in Finland was 76 %. So the abandoning in droves happened only after Elop killed Symbian.

              • Janne

                It had started in the youth long before that, the move to iPhone and Android…

                Here is what was happening in StatCounter since early 2010:


                • nn

                  Pardon me, but your are throwing one statement after another without backing them with any data. The claim about youth is based on what exactly? And no, memories of your subjective feelings aren’t data.

              • Spede oli aliarvostettu

                Some people are claiming that market share doesn’t matter.

                • arts

                  that would be yasu. He loves to do that.

                  • yasu


                    that would be yasu. He loves to do that

                    Yasu says that Nokia doesn’t sell market share but devices aka physical goods measured in units.

                    Yasu says that although Nokia’s market share has declined, its devices sales increased until and including Q1 2011.

                    Yasu also says that he doesn’t contest Nokia’s reduction of market share, since there is nothing to contest.

                    So be nice enough to not attribute him incorrect things behind his back.

                    • arts

                      its not like i can tag you or anything can i? 😉 dont be too sensitive.

                      at any rate that sounds about right.

                    • yasu


                      its not like i can tag you or anything can i? 😉 dont be too sensitive.

                      You could have called me names, not implying that you did, couldn’t have cared less.

                      But don’t go around misrepresenting my position.

                • nn

                  Yeah, I noticed that too. It seems it started around 11 February two years ago, from that point onward market share no longer matters, along with any other metric you can think up – revenues, profits, nominal sales, etc.

                  Except maybe for personal feelings about personal feelings of other people and as long as you don’t try to pollute them with objective data.

          • Mark

            I think you know rather more about astroturfing than Jyagan7, right Noki?

    • Noki

      “This Lumia is very interesting, WindowsPhone looks great, and the integration with Windows 8 and all is great”

      really that’s what your classmates get exited about, integration with windows8????

      • Jyagan7

        No, but one guy though actually did mention that, because he just bought a Windows 8 powered Dell tablet-PC. So he found the new Outlook/skydrive/Win8 combo wonderful.

        The others just found the phone appealing, attractive, interesting, they just want the Lumia. And really I don’t know why and how, looks like marketing did the job for once !

        • dss

          It does work. Skydrive, and Microsoft’s back end are indeed solid.

  • Jiipee

    “Nokia’s on a deliberate strategy to grow the production over time”

    Nicely put. In other words: we are desperately sourcing components from the market. We are only a minor customer to a component manugacturers, whose products are the only options on our platform after two years of change in strategy.

    This goes to the same category with iOS Here disappoinment, where Google beat them 9-1. “We’ve only just started”. Yes, two years ago.

    Where’s the higher clock speed?

    • Janne


    • Spede oli aliarvostettu

      Nokia has been “just starting” for years.

      Remember Qt? That was about to start getting traction since 2008. It was always quite soon when it was about to change everything.

      Remember Symbian with touch screen? They were just starting to get it right after the 5800. And N97. And N8.

      Remember Symbian^X? Nokia was just about to start getting it right. Then they skipped the Symbian^2 because Symbian^3 was just starting to be great.

      Remember Maemo? They were just starting to get it running and then Elop (sic!) killed Maemo and told everyone that they are just starting to get it right with Meego.

      • Jiipee

        So Spede, you agree that nothing has changed, or?

        They had to ditch Meego because they could not differentiate? Or because lack of component choise. Both seem to apply to the current choise. The hardware would shine on any platform – even on two different ones.

        Janne: you might not agree on the opinions, but this an interesting view to the mapping playground:

        • Spede oli aliarvostettu

          I don’t know if anything has changed.

          Nothing seemed to be changing the way Nokia used to do everything.

          That mythical Meego. It was the promised phone.

          Today it seems that Meego is a vital element of this religion.

          • jiipee

            OK, I try to ignore you in the future since you have no arguments related to my post.

            • Spede oli aliarvostettu

              So, you had no arguments related to my post, but I was supposed to have some?

              Seems like an interesting way of communication.

              From my point of view it seems that you were talking about how you feel about the product and I was talking about how too many people feel about Meego.

              • jiipee

                Please read my first post carefully.

                I was critisizing Elop’s talk about limiting supply due to some wierd sales strategy, when the actual reasons have already been hinted in their previous business review. Shortage of components. They already knew that long ago and they have only one choise.

                For the mapping part. Go and check the download/review statistics of Google maps vs Here maps app. Google beat Nokia there. After two years of having location as one of the main pillars that is quite embarassing.

                What comes to Symbian 5800, N97. I cannot counterargue those, since they have nothing to do with limited supply of devices. What I can say about the disappointing sales of L900 is that WP7 didn’t allow differentiation. It was just L800 with bigger screen and price tag. What I was saying that Nokia and MS should get their acto together on the platform front so that Nokia wont be long in the current situation – hooked to one component supplier where they are a small customer.

                If you have good information on the status of Meego late 2010, please share. I dont have it and I cannot argue due to lack of information. In any case, you are talking about religions and religions are something that one cannot argue, you just believe. I made some questions, what are the differences between WP 7 and 8 vs Meego. The arguments that Elop has presented in public are not valid except the ecosystem argument. That is not yet proven. I would be suprised, if there is not going to be a platform, which is more open to standardization and choise of services than the ones available atm.

                I am sorry to ruin your black and white world: I was pro WP when the hints before Feb’ 11 arised. That was the best choise to introduce alongside Qt line, if/when it was going to fail. And my proposal was to communicate WP as the solution for North America and business segment. I was pro Qt that Nokia should have fought to have it to be supported on WP so that they could launch apps to all platforms. I was shocked how badly the Symbian was EOLd and how much shareholder value was destroyed, when they had no WP producst to sell for more than 6 months. I agreed that it was a good idea to keep maemo/Meego/Meltemi in the labs. If Jolla is able to introduce a solid OS in a years time with personnel of 50 people, Nokia could have set up a separate small skunk works business with 200 people, who would launch experimental devices once a year just to keep MS worried enough to get a better deal.

                Now I see no choise than WP. I would hope they had had some resources working on Android in the background, since 920 with Android would sell masses and they could use almost any components since Android is the starndard platform atm for which hw adaptation is made automatically (Jolla may have tech in their backpockects where they can reuse the hw adaptation work done for Android as well). I dont have android and dont want to have one except, if it would be on nokia hw with Swipe skin.

    • jtanigawa

      Their contract with Microsoft is 5 years, please go home hater.

      • jiipee

        Where do you have that fact from?

        What do I hate? If you mean that one cannot critisize the marketing jargon a CEO of a major company lets out, does it make me a hater? Please enlighten me.

  • nn

    Both this and the cnet interviews sounds like parody on the worst of managerial substance-free nonsense-talk. Mindsets are changing, we are all excited, products are the best, the challenger feelings are high… going on and on, almost without any content.

    I would consider this not a good sign, the actual performance will be again dreadful (but we already know that).

    • Janne

      I’ll give you Elop is an empty talker when there are no announcements to be made. However, many of the things he says about excitement and great products resonate with what is being heard from inside and outside Nokia. Time to open eyes, they have great stuff on the market now.

      Will they succeed? Maybe, maybe not. Great stuff doesn’t always win and sometimes turd like N97 sells millions. 🙂

      • Spede oli aliarvostettu

        The N97!

        I would love to hear why N97 was so much better as a product, compared to the Lumia 920.

        • nn

          Because of supply and availability problems, obviously.

          • Janne

            If only the had been a 100% lack of availability for N97, Nokia might not have lost places like the UK for years to come due to reputation crashing…

            • nn

              Yeah, that sort of reputation that has negative correlation with sales took a big hit then. Fortunately, with WP it’s sharply rising!

              • Janne

                N97 to the rescue!

                Did you even own one? I still have mine…

                • nn

                  No, I don’t. Also, I don’t own A380 and never walked on the Moon.

                  • Janne

                    If you had owned an N97 since launch like I did, maybe you would have a different opinion on it, though.

                    • nn

                      By similar logic, if you didn’t own the phone, the lack of personal griefs would allow you to better understand what impact the phone had on Nokia standing in smartphones. Which, btw, is what we are actually debating here, and not various merits of the phone itself.

      • nn

        After two years I would expect little bit more than exercises in emotional manipulation.

        If you want to meaningfully talk about changes in excitement, you should at least make proper survey. But I would bet that after all the cultural wars, summarily firings and company destruction, there isn’t much excitement outside of few pockets around Elop.

        • jiipee

          They infact have done it. The HR chief did mention maybe a half year ago in the Finnish national tv that the satisfaction surveys show upward trend.

          I’ve been conducting similar surveys and in real life they dont say much. A lot depends on the questions themselves. Better measure typically is employee turnover.

    • shallow ocean shoal

      nn, who are you?

      You have a half-dozen aliases, and every one of them is designed to crap all over everybody and be a farty pants.

      Why can’t you just cheer up and be happy? Life is too short.

      • arts

        He is a meego dev. All I need to know.

    • Jed

      What’s Elop supposed to say?

      “Lots of people want our phone, lots of people like our phone, demand is high, and our stock is increasing…I want to say these are positive things, but some retard who comments on blogs already knows how dreadful Lumia performance will be so everything I said is nonsense.”

      I guess the great thing about the internet is you don’t have to say things in front of real functioning human beings with brain activity first. Just type up your little non-sense and hit Submit Comment.

  • Sal

    I have an ATT version in India and I can see the wide eyes when people see the phone. It’s still not released here 🙂

  • Sonny

    Im on the edge of buying a red 920 but just the fact that nokia released a 41mp camera phones keeps on telling me to wait for next year.

    Right now I still have my n8 and still even after 2 years i still love it and still I feel that this phone can keep me going another year.

    Lastly, some of you saying that the 920 is way faster and fluid then any symbian phones like the n8. Please use your heads, the 920 has a dual-core s4 krait cpu plus 4 times more ram, of course it will be faster. Just put that specs in a n8 with a little bit of effort in the code and you will see how fast and fluid symbian would run

    • Janne

      I had a first generation LG Optimus 7 (still do) in late 2010. It has a 1 GHz processor and it ran rings around my N8, but also my 2012 Nokia 808. Let’s face it, Nokia’s Series 60 -based Symbian UX leaves a lot to be desired…

      • jiipee

        Aren’t you getting bored with these Symbian/S60 posts?

    • Just Visiting

      Please stop! I been using my Lumia 900 for the past 3 weeks – it is the most fluid device I’ve used. Yes, I have a N8 – it’s being stored in my dresser drawer. The N8 is not a ‘joy to use’ device, at least not for me.

    • MOOking


      808/603 would be much more of a match since the specs are more modern and recent

  • Viipottaja

    Jay, not sure how much sense it would have to pour (even more) money to advertising when there is not yet enough supply to meet the demand. 🙂

  • shallow ocean shoal

    Hey, just imagine if Nokia hadn’t been almost completely ignoring Verizon 5 years ago! What a missed opportunity…

  • Grendell

    I find it funny how the N8 and Lumia 920 keep getting compared. I don’t think it’s fair. One is a hardware powerhouse that’s let down by its software while the other one is a hardware powerhouse that’s let down by it’s software.

    Kidding aside though, the 920 brings us fans the fluidity we’ve been dreaming for for years. The N8 was better known for its technical capabilities at the cost of clunky software.

    I think its obvious that Nokia’s next step should be do catch up and get all the N8’s much loved features supported by WP8. These features:

    1)Address a lot of the needs of emerging markets without the infrastructure possessed by more developed nations.
    2)Provide a robust alternative when services riding on said infrastructure go down or are temporarily interrupted.
    3)Provide either parity or differentiators to WP and no WP competitors.
    4)Is something Nokia is familiar with, having pioneered most of their use in mobile.

    • Ekeluo

      Had to read your post twice. Good one! 🙂

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