How to: Hard reset your Nokia N8

| October 12, 2010 | 151 Replies

If you’re unfortunate enough to encounter a problem on your Nokia N8, a hard reset maybe what you need to do. This wipes the entire phone memory and settings fresh to how it was (or should be) when you bought it. It’s also useful if you’re also unfortunate enough to have to send away your Nokia N8 for repair or exchange, or maybe in future  you maybe selling it and don’t want your information/details/media stored onto your device for someone else to access.

Hopefully unlike the N97, the N8 will not encounter hard-reset bugs where we constantly have to hard reset.

To hard reset the Nokia N8:

1) Turn off your phone

2) Hold “Volume Down + Camera Key + Menu Key” and press power button until your phone vibrates.

3) Wait until screen show properly… and welcome back!!

Comment from Sittiphol

Please note that I found these problems after doing full format:


1. I lost Ovi Maps. However, you could reinstall it by download it here

2. I also lost Ovi Store 2.0 and I can’t reinstall it since it always show “Unable to install”.

So please DON’T do full format if not neccessary or actually I must say that DO IT ONLY AS YOUR LAST CHOICE.

Forum Nokia via AAS

I have not tried this out myself and hope I’d never need to except for the curiosity maybe in a couple of weeks time to see how it functions. I hope to not be an expert of the S60 5th hard reset like the N97 had made me. Grrr.

UPDATE: If you do this and loose the Ovi store, find details on how to restore it here:


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Category: Nokia, Nseries

About the Author ()

Hey, thanks for reading my post. My name is Jay and I'm a medical student at the University of Manchester. When I can, I blog here at and tweet now and again @jaymontano. We also have a twitter and facebook accounts @mynokiablog and Check out the tips, guides and rules for commenting >>click<< Contact us at tips(@) or email me directly on jay[at]
  • mosele

    my nokia freeze and ring the tune nonstop for 4 hours. I can not stop it, all buttons were not working.

  • basquare

    i dont know what’s wrong with my n8 mass memory i cant find my music,video,apps etc. That i save on it, it kip telling me no date but the mass memory isnt empty. What do i do to get all my files back cos they are very important to me.

  • jani

    Hi. My N8 went black, but it stayed kinda on, I think. not a thing worked exept when I pressed 8 seconds the power button, then came three vibrations. When I tried to turn it on again, it vibrates once and after few seconds a menu button illuminates. that’s all it does, still black. I’ve tried a hard reset also but it does only the same if I press only power button. Maybe you could help me or soon there will be new nokia distance throw record made.

  • timpaker

    hello, my nokia N8 has been having screen issues after two weeks of purchase.. i can’t seem to do anything on the phone, even with the menu key. i have tried the volume down+camera key+menu key format thingy, but it wasn’t responsive… HELP!!!

  • T911

    Fifteen years of Nokia phones and I went for the N series: N70 started it and I thought it must be better after that so I stick with it and end with the N8. Well never again Nokia. I’ve had enough crap! Each time I fall for the line about how Nokia has produce a world breaking handset with a camera that beats all and all I want is a phone that switches on, receives a signal just like all the other mobiles, sends emails within minutes instead of weeks (seriously email takes more than a week) and stays on where and when I need it. I have just NOT described the Nokia N8 to do that I’d say: CRAP!

  • http://mynokiablog daniel

    Hi, i bought a nokia n8 made in china…the touchscreen doesn”t work anymore….how can i repair it…i tried to reset the phone and the hard but when i tried to restore the fabrication setup it told that the password is not corect,…what should i do?

  • http://mynokiablog daniel

    Hi i bought a nokia n8 made in china …i am sure that is fake and the touchscreen doesn”t work anymore. I cant buy a new one or a new display because i have just 12 years old and i spend all my money on this phone. What should i do ?

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