MNB Reader Generated: “A request to Nokia fans” (+Rambles)

| September 2, 2012 | 76 Replies



We received an email from MNB Reader and Nokia fan, Musadar,which included a heartfelt message to Nokia fans. It asks pretty much for the infighting between fans to stop, to move on from the past and to begin celebrating the positives at Nokia again. It’s a nice message though I do understand how some may still feel hurt. Contrary to the message, I approve of criticism – the positive criticism designed to give feedback and realistic solutions – not simply criticism to whine/moan/insult. It’s great to have a healthy polite conversation where problems are discussed openly, all in the pursuit of making sure Nokia improves. Why? Because we’re Nokia fans. It’s what we do. I love Nokia and I love the Nokia community of Nokia fans and people that work for Nokia or work closely with Nokia. Who else brings as much frustrations, drama, disappointment, speculations, history, surprise, excitement, pure elated joy – all for a brand of a phone?

For me, I’m became a Nokia fan because many years ago they were the symbol of the best of the best, always a driving force in pushing mobile further. Perhaps you have many years of fond memories using your Nokias with your friends and family. Perhaps it was your Nokia that entertained, brought laughter, connected you with friends, saved your butt, allowed to to express yourself, recorded precious memories and connected with other Nokia fans. Nokia was the ultimate brand that I could trust above all others to deliver what I wanted. Cutting edge, head turning designs, robust, reliable and desirable to all.

Nokia fans are very patient. They have ben accustomed to waiting, something is coming soon, something better is around the corner, it will get better eventually. But everyone has their limits and fans often come and go. Some Nokia fans may be fans of technology in general and go with whatever is popular or suited them best. It’s completely understandable that once Nokia fell out of favour and out of sync with their needs, these fans would move on to something else.

Nokia fell, not really for lack of talent, but due to poor decisions. They always had it in them to keep producing the best devices, but one wrong direction and inappropriate compromises just led to another. Each year it happens, Nokia gets weaker whilst the competition grows stronger. Despite the set backs, I remain a Nokia fan because of the glimmers of brilliance that appears every now again that reminds me, ‘Hey, that’s the Nokia I know and love’. I’m a fan of Nokia, more than just for the brand but what it represents for me, their history, their potential, the community army of fans they have built around them. These guys (good or bad) aren’t here simply to get their phone in your hands, but to properly deliver the best experience (e.g. performances of their camera phones, N8/808 – uncompromising quality). And neither are they the guys who give up. In their history, Nokia has been changing over and over, not as a sign of weakness or giving up but strength in being able to adapt. The mobile world is one of the toughest climates to survive in. Failure to adapt, failure to thrive and with Nokia unable to respond quickly and appropriately saw a big set back. But there’s still an opportunity to get back up. Not immediately back to the very top as that will take time, and perhaps that might not be something we would se. However, Nokia can get straight back to producing products that delight millions consumers and inspire a new generation of Nokia fans.

Good luck to all Nokia fans for September 5th, may we keep, get new ones and even reclaim lost ones back to the fold :p.

Anyway, my intro went a little long there. Onto the letter:

A request to Nokia fans
There are a huge number of unhappy Nokia fans out there. These people have been loyal Nokia fans
for long time. The cause of unhappiness being the new direction the company has taken and other
decisions that have also been made. A lot of emotions and feelings are involved as these people
really see themselves as loyal Nokia fans. Many of these unhappy fans have for some time now
criticised Nokia publically on different blogs and are still doing so. They feel like they have been
abandoned by Nokia. I am also personally a big Nokia fan and I too have my own disagreements with
Nokia. Therefore I fully understand all these fans. I really do. I have for some time now been
following and reading on this matter on different blogs and news sites. I think now is the good timing to raise my voice and say my opinion on this matter.


If you are a Nokia fan, whether happy or unhappy, you will have to admit one thing. Nokia is in a
really difficult position right now and is struggling to get back in to the fight. This is where all the
debates and discussions start. Some people say that blame for Nokia being in this position goes to
the current Nokia CEO and poor decisions made by him. Some people say the problems started much  before the current CEO. Some people say it’s because of the “burning memo”. Others say it’s because  of Nokia abandoning Symbian and Meego. Others again say that it is because Nokia chose to go with only one mobile OS, which is Windows Phone. There are so many reasons and opinions about what went wrong and why Nokia is in such a difficult position. Most of the people who are putting these opinions forward are not happy with Nokia.

Dear Nokia fans, if you are part of the group that is unhappy with Nokia and have been criticising
Nokia in the blogosphere, I understand you. I am not saying you are wrong and I am not saying your
reasons for criticising Nokia are wrong. If Nokia had acted differently maybe they would not have
been in their current position. Nokia could have been in a totally different position, much better than the current one or much worse than the current one. We simply don’t know that. Would Nokia have been in a better position today if there had been no burning memo? Maybe. Would Nokia have been in a better position if they had gone for Meego? Maybe. Would Nokia have been in a better position today if they had gone with Android? Maybe. I do not want to discuss these things over again and to be honest I don’t think that there is any point and sense in discussing these things anymore.

Whatever the reason for Nokia being in their current state, we can’t do anything about it. Nokia did
what they thought was best for the company. We are just seeing the company from the outside. We
don’t know what is really going on internally and why Nokia made the decisions it made. We might
not agree with Nokia and we might not be happy with the current state of Nokia, but we are still
Nokia fans. So if we can’t change the Nokia past, can we change the Nokia future? Maybe. At least
we can try to make a little difference to help Nokia or rather at least we should try as Nokia fans to
make a little difference to help Nokia.
Dear Nokia fans, it is time to move on. We can’t keep criticising and bashing Nokia publically as this is not good for Nokia. Do we want to see Nokia go down or do we want to see a Nokia comeback?

If we don’t stop criticising and bashing Nokia over and over again, then we are not helping Nokia and are therefore no better than the persons who we blame in the first place. Nokia might not have Symbian and Meego anymore, but Nokia is still building high quality phones with amazing designs. In fact,Nokia won a lot of design prizes in 2012. Nokia is still leading on the camera front and the location services.

Nokia needs our full support. If we truly are Nokia fans and we truly want to see Nokia back in the
game then we should get behind Nokia and help them by giving them positive publicity around the
web instead of negative. We need to recommend Nokia smartphones to friends and relatives as much as we can. We need to talk positively about Nokia around the web. Nokia need all the good
publicity they can get. There is a need for good hype and buzz around Nokia and its products. Nokia
will soon be launching their new Windows Phone 8 devices and this is the perfect time to start
helping Nokia. These are just my personal thoughts and my only motivation for writing this post is
that I am a Nokia fan and really want Nokia to do a comeback. I am sure many of you also want the
same for Nokia. You can choose to either agree or disagree with me, we are all individuals and as
such entitled to our own opinions. Thanks.


Category: Nokia

About the Author ()

This account is for the stories readers from MNB submit to tips(at)mynokiablog(dot)com as ready to publish articles. Email tips(at)mynokiablog(dot)com if you have a Nokia related story you've written that you'd want to share with MNB's readers. For more information, check out Tips/Guides/Rules for commenting:
  • Nokia microsoft windows phone strategy for apple and android high end and mid one not for all purpose…So i think microsoft want to become apple like… What after WP8 nothing inovational UI development ? Android is best..Microsoft should inovate low end new UI for nokia to help ourself..First microsoft has to capture low end market providing smartphone like experience.Then young market.Vision should be changed.Windows based 1000 of mobile os and distribution should have to appered now..Offcourse seperate division of open source environment microsoft windows based have to come exist..

  • monkster

    you know this is an ongoing debate.commenting on it is tiresome,because for some reason we have nokia fans who apparently are experts in marketing and then we have the few philosophers who can predict what wouldve happened had nokia stuck with symbian/meego.yes i agree elop made some dumb ass decisions but for fox sake nobody here knows what its like to run a such a large corporation and having to make decisions of that magnitude and yet we have people who think they know better.fact of the matter is nokia was falling and that indicates that something they did wasnt working.this is coming from a guy who has owned almost every flagship symbian great as symbian is,it was poorly executed and right now is too late for it to be fixed.The good thing coming from this transition is that it has forced nokia to up their game and hardware and i admit i hate those damn tiles but overall wp aint all that bad and hopefully wp8 will be here i am holding onto my n8 patiently waiting for the next line up of devices,and if you ask me im not interested in all the politics as long as nokia can give me the same build quality and featurez ive come accustomed fan for life

  • mushfiq

    The first half of the article is excellent. Fans come and go, but the true believers are out there. What Nokia did , even I was a bit frustrated at the beginning but I always knew that it was Nokis’s decision so it would be something good and I am proud that Nokia got a lot of respect when they chose the WP. Partnering with the software giant was the best thing to do. Who better than Microsoft knows making of OS and it is the time where Microsoft is thinking big and really big , when I see at Windows 8 I see a revolution its not just a revolution , but Microsoft is doing something big now , and it is going to screw Apple and Google big time , bcoz eco systems wer introduced by them but now in a few months Microsoft is going to be the biggest Ecosystem , u ll hav pcs , tablets , phablets , smartphones , ur office , ur gaming ,wat else ur email, ur video chat , ur and what not . and in this , in wp8 , Nokia really got a chance to work wit Microsoft and to give them the rit input , I mean it jus makes so much sense and again u hav there maps , locations, Voice navigation , music and what not , its really really huge , . This empire of ecosystem who has the potential to stand in front and challenge this ecosystem of Microsoft.

    Can Samsung challenge ?
    Can the HTC do it ?
    Can Google do it ?
    Can Apple’s Tablet do What Mac’s can do ?

    Who ??
    Where ??
    When ??

  • napier

    Nokia abandoned me when it went with MSand killed off Meego and meltimi. It has the most incompetent CEO ever in the history of business. As a huge Nokia fan, I hope they go bankrupt and end up in the dustbin of history.

  • RJ

    I’m 1000% a Nokia fan I’ve owned about 10 Nokia phones and loved them even the bad, but I’ve grown tired of Nokia. I’m not going to overlook the fact that theyve just been playing catch up for a few years and really just cant seem to get their act together. Another thing that bugged me for a while now is the extremely bad customer service experiences I’ve had with them through the years it has simply pushed me away. I used to recommend their products but not anymore. That being said yes I still support Nokia and wish that they would be king again, but just because I want them to be on top again doesnt mean I’m going to throw my money away on just any Nokia product they throw out there. They need to earn their customers respect and loyalty its not the other way around. The consumer is here to tell them what they need and want isnt that the point? Nokia needs to take this consumer feedback good or bad, grow on it and improve themselves that’s how they will regain their place on top. Thinking “oh lets just hang on a little longer, sooner or later they’ll get it together” like its been for the past few years is simply sad, and truly frustrating for the consumer thats the real reason theyve lost so many customers to rivals. Nokia is a corporation not a little child. They should know what has to be done and do it.

  • EmmanuelM

    Personally I never liked the whole ‘burning platform’ thing and the choice of Windows Phone.

    This is not based on feekings or impression but on facts :
    – The miserable reputation of Windows Mobile
    – The strange look and feel of WP
    – The poor battery life, bluetooth compatibility, … (see the 101 good reasons not to go to WP)
    – The ‘closed OS’ approach (mandatory use of Zune, limited transfer capabilities, …)

    For all these reasons I have said that I was unhappy with NOKIA choices and explained why. I agree with you that this should not turn to bashing at some point you have to respect what you once loved.

    That said, I won’t go to WP and won’t recommend it to anyone.

    I’am still very happy with my E7… So the question is really what will be next for me ? May be the 808 ? Samsung Galaxy SIII ? IPhone 5 ? or may be Jolla ? Frankly … the SIII is very very attractive…

  • monkster

    more than half of those 101 reasons are false and based on ignorance.further more if you are complaining about the battery life id highly not recommend the s3 because its worse an build quality is for the closed os approach,the iphone has and always will have it and it worked for apple either way.with that being said all these issues are fixed in wp8 provided you make an exception for those tiles.change is good.and as long as the build quality and the functionality remains and the hardware gets a step up, why should anyone complain bout some minor drawbacks

  • PuppyMonster

    Like you Guys, i’ve been with nokia phones for years. And though all the drama for these past 3 years, I would say I am one of those unhappy people. I just came to realized what was actually happening IMO. Nokia can’t move forward with Symbian/Meego/Meltemi while they’re loosing big time cash. Nokia probably (I guess Elop too) had a hard time coming up with the decision betting on WP. Isn’t it always hard to say goodbye to things you’ve been with for a long time? so i think here are the reasons for coming up with WP8:
    SYMBIAN – too old to compete with Android and IOS on touch based (even though Symbian is was too capable IMO); quickly loosing share
    MEEGO – Lacks the so called viable ecosystem ( apps)
    MELTEMI – still not mature enough, or even if mature enough, would take years to build ecosystem and they’re loosing money on R&D
    WINDOWS PHONE – already have the little ecosystem, just needs polishing

    So as you can see, Nokia managed to established the LUMIA line, being even known more than the OS itself. I’ve actually tried using L900, and i can say it’s not bad, i was actually stunned on how beautiful and fluid it can be. so for all you guys, please give Nokia another chance this time. their WP8 phones would be much better.
    * lumia 900 screen’s way much better than sg3 which is kinda dim.

    • “MEEGO – Lacks the so called viable ecosystem ( apps)”

      Ignorance will kill you some day…

      Meego had more apps and more takers than Windows Phone 7 when it came out…. It sold out and had more sales numbers than Windows phone 7 until Elop announced the suicidal mission of Nokia.

      • Now I know the announcement came on later, but the Windows phone and Elops rants came later on which actually killed Meego.

        Remember, Elop initially said Meego was planned for “Future Disruption”… LIAR!

        • *oops I mean *announcement(Suicide with MS) came earlier.

      • PuppyMonster

        Well Surely you can look at the stats being released. On how many percent of those people using windows phone versus meego ( which was actually included along with webos as others). btw, im not a such a big fan of windows phone but at least i put my feet on the ground while dreaming in the clouds that meego’s barely a thousand apps compared to 70,000apps of windows phone.

        • Shane

          And you think that is somehow a rational basis for ditching it.
          How can stats -as they are now- mean anything at all, of course it doesn’t.
          There was an aggressive program to grow apps for harmattan & meego proper, inc. multiple partners that most likely would’ve partaken, that died on Feb 11′.
          And it’s closer to about 4k now actually, far less than what it “would’ve” been.

    • Shane

      “MEEGO – Lacks the so called viable ecosystem ( apps)”

      Wrong, they didn’t even get close to building that so-called ecosystem, you can’t rule it out on that basis.
      They weren’t even close to fully unfurling their approach towards achieving that goal before they changed tack.

      “MELTEMI – still not mature enough, or even if mature enough, would take years to build ecosystem and they’re loosing money on R&D”

      Would’ve complimented MeeGo beautifully, & vice-versa…

      I’ve never said MeeGo only, there’s no reason why there couldn’t have been some juggling, but to simplify things Symbian would’ve had to go, and it would’ve had to go sooner than is planned now.

      • PuppyMonster

        I guess it much safe to say that hey haven’t even tried building the ecosystem for Meego because it will take years compared to those 500,000 ios/android apps that still continues to grow.all those android and apple fanboys cares about the apps, no more no less and Nokia wants them back.

        • Shane

          Um, you only have apps when you have a raft of device & future development platform to work on, & a future that looks stable/reliable (i.e. plans for improving dev platforms, & successive devices), they gave up on that on Feb 11′.

          • Shane

            And we’re over 1.5yrs away from that change in tack now… They could’ve built-up a considerable count by now, without question.
            Not as much as WP probably, but certainly a respectable count in it’s own right & far more than now, the FUD that there can only be three “ecosystems” is just that.

          • Shane

            And consumers don’t blindly look only at app counts, that argument debases the intelligence of most consumers.
            There’s far more to assessing a device & whether it meets your needs, apps count is just one of multiple important factors, which differ depending on the individual.

  • stephen ahonen

    I dislike nokia after using WP only, I have bought xperia yesterday, but I’ll return to nokia if they use jolla / firefox OS