My Nokia N97 Won’t Start!!! I don’t want to Hard Reset. (Rant)
UPDATE: Since installing V21.0.045 I have no more hard reset problems! I thought V21 didn’t fix it, but that was because I was just getting impatient and staring at that damn “Nokia” Screen too long. It does take about 50 seconds, where before it would only take around 28 – anything past 40s meant you needed to restart but no more
One of the best things about S60 and the N97 is that it’s meant to grow with you. Out the box, it’s really not much, but over time personalizing it, you get it to the settings that’s right for you, organized layout of icons, widgets – set up your online accounts – building up photo libraries, map destinations, playlists, contacts and web bookmarks. Over time the N97 and other S60 devices become specifically tailored to your requirements and makes it very hard to switch to other devices.
My N97 was doing that – until it decided that “NO. I’m not going to switch on. In order for me to function, you will have to hard reset me!”
The first time, I thought it was a problem with the memory card (n97 wouldn’t start if the memory card was inserted) then it just stopped switching on altogether. After a hard reset, I stopped using the memory card and I thought the problem was fixed. Manually, I put everything back, reinstalled apps, resynched contacts, etc.
A couple of weeks later (last Sunday) my N97 refused to start up again. It wasn’t the memory card error now – something is really faulty with this N97. S
I didn’t want to hard reset my n97, but that was the only solution.
I didn’t want to send my N97 away just yet, thinking perhaps this is an issue firmware V20 could fix (coming some time this month). God knows how long before I would get my N97 back if I did decide to send it away. I thought my N97 could last maybe a couple of weeks maybe even just one week without breaking and requiring a hard reset.
NO.
This is the third time I’ve had to HARD RESET my Nokia N97 just so I can get it to start like NORMAL PHONE!
Actually – no. In the time in took to write this. My N97
My N97 gets stuck at the “Nokia” logo, and proceeds to stay there FOREVER. The only solution means a HARD Reset – wiping the phone memory completely.
Q.What do I lose after a hard reset?
A.
- Settings – anything I’ve configured in settings to my liking is gone
- WLAN access points – gone
- Bluetooth paired devices – gone
- Profiles – all profile changes/new profiles made – gone
- Calendar inputs/appointments/todo – gone
- Notes – gone
- Web bookmarks – gone
- Menu Layout – any reconfiguration of menu is lost. Since my last reset was only on Sunday, luckily, I didn’t bother to reconfigure my icons
- Certain applications have disappeared – Gravity/Nimbuzz/SmartMovie/Nokia Messaging/Google Maps/Opera Mini and a few others (Fortunately, Gravity and Numbuzz both remember any previously applied settings – the rest, if you did change any settings around/make bookmarks – well that’s all GONE)
- Some ovi store purchased apps may need redownloading. Have fun trying to do that.
- Ovi Maps has reverted back to 2.0. You can’t use Ovi Maps at all if you’ve used 3.0 before because the maps are incompatible.
- All my landmarks that I may have been building up have disappeared.
- My homescreen widget settings have disappeared – reverted back to default.
- My phone contacts have disappeared -
- Any messages stored on phone
- Call log – recent calls in/out/ data logs
- Profiles refuses to see any music files prior to the HARD RESET.
- Calendar refuses to see any photos/videos prior to the HARD RESET,
Q.What about backing up?
- no because it’s utterly horrendous with the N97.
Regardless of the frequency of this unfortunate bricking of my N97, usually with S60, I’d just restore from backup and I’d get my phone back pretty much how it was on my last restore, albeit a few apps that won’t install from memory card. I thought this would carry through to my N97 but restore here is so utterly crap.
Of the few things the N97 can back up and restore, of course, it has to also back up BUGS. Bugs that if you restore your N97 will continue to fork it up.
Contacts and settings are the only thing I’ve found my N97 to restore properly. But because my N97 likes to break if I back anything on memory card, I don’t use it.
Backing up via PC suite is atrocious. It locks up 100% of the time and enjoys freezing when it’s 86% of the way in my backup.
What about Ovi Sync?
- too many freaking clicks.
Ovi Sync is supposed to help out with contacts/calendar but in the N97, Ovi sync is
1. difficult to set up. You must go to Ovi.com, sign in, go to contacts manage phone section, send your settings to your phone, put in the activation code, save settings, go to settings on your phone, locate connectivity>sync>select active profile>ovi>then sync contacts.
2. impossible to find as it’s stupidly hidden in settings>connectivity>sync as opposed to having its own dediated SYNC icon/app.
I wish Ovi Sync would make automatic syncs – perhaps once a day. At least just have an easily accessible Sync icon so that I can manually sync my personal details. You can’t even sync contacts within the contacts app it self, or calendar entries via the calendar.
Re-downloading apps from the Ovi Store:
Ovi store remembers what apps you’ve downloaded but there’s no way to automatically redownload lost applications. There’s a section called “My Stuff” which has your recently downloaded apps. This is great because otherwise you’d have to search for it and searching for Apps on Ovi Store is like searching for a corner in a spherical room, i.e. impossible. They might as well call the search feature “waste 20 seconds”.
What’s really annoying is that for paid applications, (I think) you can only redownload via the dedicated Ovi Store client. Trying to redownload from the browser version results in you most likely buying the application again. But to do this, you need the latest version of the Ovi Store.
Unfortunately, I cannot even download the latest Ovi Store app from store.ovi.com. I get the error “Item Unavailable – Sorry, this item is no longer available”. So for x amount of time, I cannot redownload purchased apps from Ovi unless I buy them all over again. Thank you Ovi Store! (Though it would have been nice if said apps could just remember that you have a licence for it, e.g. Gravity).
I don’t want to keep having to contact Nokia support just so I can do something that should happen automatically.
Jay Montano
chaslam
nokiacreative
llaadd
Sergejs Cuhrajs
Andy Harsent
John Wiegand-forson
Andre
Marc Lamarie
Sorry to hear about all the trouble you’ve had with your N97.
The one thing was the camera in which I sent for repairs.
It took about three weeks, before I got my N97 back. (Maximum time the store told me).
I thought all my settings and stuff had been erased, which it fortunately didn’t.
What was strange was when I put my memory card back in just parts of applications I had installed on the memory card showed up.
I tried restoring the backup and things went a bit smoother, however some applications I had installed on memory card still didn’t show up.
After installing realizing that I had installed a wrong version of QuickOffice 6.1.x instead of 6.2.x (Updating QuickOffice usually don’t go so smooth for me).
I decided to hard reset my phone.
This time when backing up all went fine, except that I had to re-arrange the icons. (Folders were kept).
So my experience with the N97′s backup is very good.
When mentioning the camera it was of course because of the camera slider scratching up the camera glass.
Also forgot to mention about the slow GPS fix, in which Steve Litchfield talked about in his Phone Show.
He said that a Nokia representative told him that they would change this as well.
So I’m getting quite annoyed myself about the N97 because of all this.
I’ll try to ask the shop if they can loan me a N97 as I need it for testing some cases for it. (If not I just have to wait to bring it back to the store).
When watching the prices the N97 mini would most likely have satisfied my needs. Bought it mainly to be able to play N-gage in which the experience is quite crappy in my opinion, mostly because of the lack of RAM. (Luckily the 2.0 firmware will fix this)
I’ve been having the same problem with my N97…. 2 hard resets now and it feels like the 3rd is just waiting for me to turn my phone off again…
However, I’ve found that the Nokia PC Suite backup on Windows 7 works well and it brings back pretty much everything properly (including all my applications which I install to the 32 GB drive) except for the widgets on the home screen…
I am curious what Nokia will do about this problem. I’m going away at the end of the week, so don’t want to drop my phone off to be repaired until I get back, but if it crashes again and I need to do another hard reset, I have a useless phone!
Plz keep us updated about your experiences with the phone and Nokia!
Hell man… that’s the same problem with my N97… i have 2 time to hard reset my N97..it’s stuck in NOKIA logo..
What the heck with N97???
Me too
just did a hard reset this morning. I got no choice and I lost everything. I hate the NOKIA logo…
This is the worst phone I have so far. very disappointed. Can’t believe this is from nokia and so call a flagship phone!
Hi.
I read the Problems you have with your phones in the Rss Feed.
And the only thing i think: “thats the Problems i have before..”
I also Reset my Phone for the first time. No other thing i could do before.
But now on the 3rd Crash from my No Starting N97 Phone i get angry.. I hope the new Firmware will fix that realy anoying bug !!
When not, i will buy be after an Iphone. There you can have more apps then on the S60 Plattform, and the other Apps are converted more and more to it. I like the Phone more and more, and hey, ok 1 App to use is better then a not starting Phone..
But i check out that the phone sometimes can start when
i unplug the micro sd card, or
when i start the phone and slide out the keys.
Sometimes it helpes when you plug out the akku for more then 30 minutes..
but that are only suggestions, not realy fixes to get start the buggy phone..
OOOOOOOOO MYYYYY GODDDDDDDDDdddd
the SAME PROBLEM!!!!!!!!!!! i’m god dam f…..ing angry!!!!!!!1
Today my N97 cannot start again. Only seeing the Nokia logo.. can you believe these was my fourth time within 2 week time?? i even requested to change the board, but problem still…. going to sell it off…
he guys.. i got some issues with my N97 as well..
I tried to update my software.. it started innocent and it said my device wasn’t found. so i replugged and everything was ok so far..
After pressing the install button things went wrong.. It said my pc had lost connection to my phone and i had to do the following:
1: take out my battery and then my plug
2: Put the battery back in then the plug
3: hold the boot button for 1 sec
After is had done that, my phone won’t startup at all anymore..
If i press my boot button it just vibrates and i dont even get a screen it just vibrates over and over again.
Hard resetting doesn’t work.. tried everything..
Is there any1 with the same issue or some1 with a solution to this problem?
regards
hi guys.. even i had same problem… with n97. i think its software problem.. just take the phone to some mobile repair shop.. they will do it… it wont take more than 30 mts…. and wont cost you more also.. but you will lose all your contacts.. but downloads will stay.. after that everything was working fine…
Hi gys!
I had the same problem, and resolved it by holding pressed four keys:
Shift, Space, Backspace and Power button (be sure to press only these keys)
But the the problem is that everything resets
All your data has to be deleted…
Try it!
I had many of the same problems above with my N97
THIS IS HOW I FIXED
* Backup all to F: (Plug in Memory Card)
* Hacked Product code to debrand so I could get latest Firware 20.0.019
* Unsistall apps on E: drive
* Format E: drive
* Hard reset (using the multi finger keyboard method)
* Check eveything is working. Had over 50MB FRee on C: !!!
* Re install apps manualy (not from backup)
* Backup contacts only from Backup.
* Manualy re did settings
Since above my phone is now GREAT everything works with no hangs or glitches
I still have about 39Mb Free on C: after re installing everything.
Throw away ovi suite and use latest PC suit as that has many more settings and i was able to set up to sync to my hotmail account (I can detail this if anyone needs)
I now have the phone that Nokia sung about – Anyone buying a new N97 make sure you have V20.0.019 formware or greater and you will then get a good phone.
i beleive Nokia will improve the phone further still with new F/W I feel sorry for the NON-GEEKS who just want to buy and use out of the box because pre V2 F/W this was nowhere near posible if you wanted to sync and use all the features.
ok i had same problem but i did not need to hard reset all i had to do was hold down (shift,space,backspace,and power) all at the same time it will ask for time date language but hay go to applications and go to office then file manager then go to mass memory then look at music there all there so then go to music player and search for them. hope this helped u guys
Hey guys…..
well after an unfortunate night out my n97 got all wet and now refuses to turn on…does anyone know how to fix it or a rough estimate of howlong it will take to fix and how much it will cost???
Thanks,
Re N97 getting wet.
Most electronic equipment does not like getting wet this is because the moisture is conductive and effects the characterists of the circuit inside.
9 times out of 10 the equipment will work if you leave it turned off in a warm cupboard (e.g. Airing cupbooard) for 24 hours this will dry out all the circuit board. leave the battery cover off and keyboard open so the warn air gets all round the unit.
good luck
Hi Paul,
i tried this and it is still not working….its driving me insane
Hey, N97 a rubbish phone………….. In three months i hard reset ma phone for 10,11 times & updated all software vesions…. But the problem is same hangong on start-up on NOKIA F_ckng Logo…….
BOOT PROBLEM “SOLUTION” (V2 S/W)
I had the same thing “STUCK on NOKIA LOGO” even after all the updates hard reset etc. It seems to happen after you install a new app (i think) Anyway asuming you can remove battery and start or HARD RESET (While off holding down DELETE, SPACE, SHIFT all at once and press ON)
WARNING
The following will work but will wipe your installed apps on E: and some settings.
1. Do a BACKUP of EVERYTHING to a SD Card.
2. Take a note of all your installed apps so you know what to re-install.
3. Go to FILE MANAGER E: MASS MEMORY from OPTIONS select FORMAT MASS MEMORY
That will wipe the whole E: drive clean
4. Once re formeted TURN OFF and TURN ON it should now boot ok
5. RESTORE – you could try ALL but if it then stops booting you will have to go through steps above again and just restore settings.
6 INSTALL apps “one by one” RE-BOOTING each time to check the app installed ok.
Above worked for me and now I re-boot after installing each app to ensure its installed ok.
“NOTE TO NOKIA” – PLEASE – Take note and fix this and PLEASE can we have a SAFE BOOT or VERBOSE BOOT (i.e. it tells you whats loading then you can see what its getting stuck on insted of the NOKIA LOGO – which is now assosiated with ERROR in many peoples minds which is NOT GOOD FOR BUSINESS and speed up the boot time if posible. GIVE US THE PHONE WE PAID FOR £££ Thank you.
hi im havin prb wih my n97.wen i tun it on it shows just the blue nokia logo noting els cumin on the screen. i have wait for a long time bu nuting els cumin down. jus the nokia blue logo!! i fink u can giv me a solution !!
LoL. After reading this… I just thought it was so funny… In my mind, the word “Exactly My Life” just blinked continuously.
Anyway… I have already figured this out a long long time ago… Yesterday, my N97 booted by itself??? I got home, and for the 11th time… stuck at the boot logo. Had to do a Manual Hard Reset (Shift, Space, Delete + Power Key) and restore a back-up. All my settings (Except BT and some apps) are not re-installed and my apps are all over again, but now, it only takes me a few hours to recompose.
Like the user up there, I always thought it was my 16GB card, but that is not the case. The case is corrupt databases in either E (Mass Storage Built-In) or F (MicroSD). God forbid you have files in C because v.20 is not hackable therefore, C cannot be accessed.
After the 8th time… I thought it was the apps I was installing. Maybe yes, maybe no…
OVI Store forced an update of the OVI Store App 2 days ago. I installed some apps, forgot to test and reboot my phone to see if any of the new apps affect my boot process (like getting stuck again). Yes, everytime I install something, a) I reboot to test if it will brick my phone again to the Logo Boot; and b) start another Backup to MicroSD (after re-formatting the MicroSD). Call it Paranoia!
Anyway..
Both E & F has these
101ffC31
101f8857\Cache
101ffca9
These contain the Music and Photo Library Database. Once these file(s) get corrupted, Oh Nokia. Please fix this bug!!! Your phone tries to re-compose these during boot… and will take a long long long time… and it will appear that you are stuck at the boot screen. Because the rebuild process when something is already corrupt is running indefinitely without a stop point. Duh!
So, once your phone is working, do a regular backup to F: MicroSD. When it bricks, manual hard reset, restore and soft-boot (automatic), plug in Mass Storage Mode to PC. Back up E & F to PC. Remove the corrupt Database files for Music and Photo as mentioned above (Google It).
Reboot (power button Manual)
Test: Reboot again after successful boot. Re-Install all apps including N-Gage Apps that were not restored. Reboot again as a test. After modifications, do another full back-up.
Hope this helps! And hope someone at Nokia is reading this, gets horrified at customer’s experiences and cleans up this phone’s OS.
PS. As for OVI Apps that you paid, for some apparent reason, a backup may save them??? If not, go through the arduous long process of filing a support ticket with Nokia, who will forward your email to the OVI Team, who will call you from the Philippines (I think) who will send you the download via SMS with a 1 hour windows to redownload all your paid apps. This process took like 20 emails back and forth for follow-up; and maybe 6 weeks to complete for 2 games that I paid mucho Euros for!
This might be the KEY…. F*&@*@@!(!@)(@! NOKIA! Fix the FIRMWARE PLEASE!!!!
…I REALLY didnt want to do a hard reset, as i had a bunch of apps and data that i DID NOT want to lose or spend like 3-4hours re-installing.
SO…I got thinking…how can i stop my apps from trying to go online without a hard reset.
So this is what i tried – and it worked!
1- Power off phone (if power button responds)
2- Pull out battery.
3- Remove memory card (if you have one)
4- Remove SIM card.
5- To make sure phone has no residule power hold down power button without any of the above inserted.
6- Re-insert battery only (without SIM card or Memory Card)
7- Cross your fingers and toes. (optional…but if it helps what the hell.)
8- Power on phone.
9- IF the phone prompts you to go online in any way Select NO. (or if it says do you want to activate Offline mode say YES)
10- Press Options key when you get to the home screen and select “Content to offline mode”
11- Make sure “Offline” is displayed in top left corner near where the signal bar usually is. ( if it doesnt say “Offline” press the power button briefly, and select “Offline” (should be underneath the “Pager” profile)
12- Once you have made sure your phone and applications are in offline mode – Power off phone using Power button.
13- Remove battery
14- Again to make sure phone has no residule power hold down power button without any battery or cards inserted.
15- Re-Insert SIM card, Memory card and Battery.
16- Power on Phone.
At this point the phone should start up as per normal, I knew it was working straight away for me because my SIM card prompted me for a pin number. (which happens normally for me when I turn on my phone)
After the phone is ready, i just put my phone back into online mode by selecting my “general” profile, and put my content back online….
Thank you thank you thank you
this really works!
its the fu**ing sim card retaining some battery life
HI Everyone ,
Well i see i am not the only one having this problem. its the second device i have (the 1st one was given back for a new one) but now i am going tomorrow for trade back! i hate that F***ng NOKIA logo! everytime i switch on my N97 i dont belive it will be ok, until now… 2 days, 3 hard resets and 2 E: resets, no memory card.
GUYS!
I HAD TO HARD RESET MY N97 FOR 2 TIMES NOW AND IT GOT STUCK AGAIN… I MANY TIMES TRIED TO START IT BUT YOU KNOW THE PROBLEM NOW… SO I DECIDED TO TRY IT AGAIN FOR THE LAST TIME IN A KINDA DIFFERENT WAY… I PLUGGED IT TO MY CHARGER AND EXACTLY AT THE SAME TIME WHEN IT BEEPED FOR CHARGING UP, I PRESSED THE POWER BUTTON AND HOLD IT. AFTER SEEING THE BLOCKS IN THE CORNER ABOVE ON MY SCREEN I RELEASED THE POWER BUTTON AND MY PHONE STARTED UP!!!
TRY TO DO THIS, I HOPE FOR EVERYONE THAT THIS WILL WORK AND NOKIA? NEVER AGAIN!
ive had the n97 since oct and never had a prob should i expect any
My Nokia N97 is a pig for not starting. I have had to reset it 4 times in the past three months. I reckon Nokia should refund us all 100% for this pile of crap. Mine normally causes problems when you install something new. The last time it was N Gage from the software updates. All I can do is try to start the thing up to 20 imes. If I am lucky unistall the last item installed, and all will be well to the next time. Nokia N97 is very annoying, if it was not for the bugswould be quite a good phone, please address this problem in the next firmware update
This is so stupid I have just updated to V20 and WLAN wasnt working so I decided to re install v20, now my phone is stuck on the Nokia screen doing Nothing.
What is up with Nokias, I hated even turning my phone off before the update because I knew they were a pain to turn on, they can make a great phone with all these features but they cannot make a phone that can switch on when the button is pushed
My nokia n97 won’t even startup. Even after plugging it into the charger. I can’t even boot it using hard reset either. It just won’t start up
There is a way aound this; which means no more hard reset and no more losing info and settings, and it’s a lot easier than a hard reset. This should be ironed out in the new update due in Feb.
1.Turn OFF your phone ie.take battery out
2. Insert charger
3. Remove charger right after screen lights up.
4. Wait a couple of seconds till screen turns off and just after that press the power button.
5. After stndard vibration just put your charger back in.
6. You can input your pin again and it should start ok.
7. Done.
Hope this helps
Melrath, your solution might work, but what if, your in a situation like this:
It all starts on the plane with information from to captain to turn off your mobile phone. Off course the plane is late and so you wont make it for your bus, and as your a student you travel with megabus, so the only way to buy a new ticket is through a browser or to call their customer service, and so you turn on your mobile to find out that it stops on the Nokia sign and is not going further. Can you find a electricity socket somewhere on this airport? Will you find the charger somewhere in your bag? Do you actually have the time to do that because its quite late and there is just one bus due to leave that day, and your not even sure if there any places left because your phone wont turn on! And most importantly what if it happened for the first or second time and you don’t know/remember the hard reset combination. Well, I guess you’ll be staying in freakin Glasgow tonight.
It seems that your smartphone outsmarted you.
Bravo Nokia, Bravo.
worked totally amazing, thank you so much!!!!
after trying about 4 hours …. this method worked for me
IT WORKED FOR ME TOO! THANK YOU SO SO MUCH!
I did exactly as Melrath suggeted and after a very slow boot up (about a minuet) it worked!
Once booted up it allowed me to connect the phone via usb to my laptop & removed the files using the mass storage transfer on the laptop & by selecting it on the phones screen.
Mister Admin/Blogger dude, if you read this please promote this option (if you havent already).
Thank you so so much – ive got some of the best 9 months of my life of pictures & videos back. Thank you.
After upgrading to v.20.x.xxx, did everyone here restore their applications, data, files, settings… etc. from backup?
Did anyone here install the newest memory re-organizer via the phone’s software update?
Did anyone here remove the Databases for Music & Photos in E:\ (Mass Memory) & F:\ (MicroSD) via PC Connection Mass Storage Mode and re-create a new folder for photos and music to force the corrupt database to be corrected?
I did all these, could not figure out my WSOD.
But after my last emergency hard reset (25th time), I decided not to restore anything from back-up, remove all Java Apps (me thinks Java Run-Time on this phone is f***ed!), remove all themes I downloaded from I don’t know where (remove these from the Private Directory), bought Swiss Manager Pro to monitor memory consumption… I removed N-Gage and Games too BTW.
Now, cross my fingers (My C:\ Drive has more space, like 20 MB more), My Memory Free (I have 2-3 running apps, Swiss Manager Pro, ACM and Nokia Messaging), ranges from 45-50 MB. Nice!
If I use a lot of data and memory and I don’t see it go back up to the 40′s, I use Swiss Manager Pro to Reclaim Memory in extreme mode.
Before I shutdown, I perform a restart via Swiss Manager Pro, then after it restarts do a full shutdown, wait for at least 2 minutes before I start the phone on again to allow it to fully power off and return all memory to system.
Yes, v20 still has the memory bug, until v21 comes out (hope they fix this BIG BUG), try the above.
=)
guys when only the logo keeps appearing nd the phone does not start try changing the sim and then start it. it worked for me so thought ill share
Upgraded to v.21.x.045, problem seems to not exist… after what I did in the previous post. =)
I have a solution.. Get a hammer.. and hit it haha.. sorry frustrated.. gonna take mobile back to shop hopefully they know what to do.. Whats firmware?? should i put it on my N97
oh i dont know what happened but all of a sudden i saw the charging symbol on the screen, pressed the power button and its on… please dont freeze, please dont freeze
Quite a few users have reported that the newer V21 firmware finally solves the problem of N97 not starting (if it’s caused by the music library fault, which seems to be the case 95% of the time).
Yes, DONE! over Nokia now. I think we are all having the same problem with the hard reset. Nokia used to be good many years ago but now there are just way better phones out there. Iphone or Windows mobile here I come. I gave my N97 to my niece to play with as a play phone.
Hi everyone, I found a solution very different from the others, its tedious but it worked for me. The problem was apps from the ovi store and others users, like themes. I deleted the last apps and themes I installed and now my n97 stars normally and fast. I was worried because I upgraded the phone to the last firmware and none of the solutions worked. It seems that the n97 software is more fragile than we thought. You have to be very careful with the apps you install even from the ovi store. Conect the phone via usb to the pc using mass storage mode, there you can see files that cannot be seen using the pc suite mode, such as themes in (F:\Private\10207114\import), I deleted all.It also helps uninstalling apps from the phone itself. If you cannot delete them from the phone use the pc to do it. When you hard reset the phone a lot of apps and files (like themes) are missing from the registry so you have to delete them manually, like trash. If you install an app that is not signed and not safe for the phone don´t install it. I hope it helps people.I will put this solution to the others post so we can fix once and for all.
Nokia admits its FAILINGS on the N97
Go to this link to see video where Nokia admit it’s failings with the N97
http://www.slashgear.com/nokia-n97-experience-a-tremendous-disappointment-admits-exec-video-2375262/
Whats worse is its failings to LISTEN or RESPOND to its customers could rectified by introducing a proper registered bug reports system and employing just one person to respond to the posts on Nokia’s own forum.
V2.1 is much more stable but phone needs to be optimised to feel more responisve.
I have found a way to clear RAM manualy (why can’t Nokia sort it?)
We need HOME NETWORK, INTERNET RADIO both i had 3 years ago on my N95
(N95 was ahead of its time and compatition when it launched and all issues were fixed in F/W) so add touchscreen and hardware keyboard why all the problems?
Instead of fixing current phones that people paid well above average prices for they ignore customers and just keep designing more and more phones.
Nokia should give me a N900 as i paid for a flagship phone.
guys… i had the same problem with nokia N97. and ontime when it i restored factory setting. it restarted and got stuck with the NOKIA with white screen logo… i hesitated to hard reset coz i didnt backup the current inportant contacts and messages. so,, i waited patiently turned it on and off alot of times. and 4hours after, it opened and everything went fine, faster and more reliable.
so guys…
be patient. give it halfday before hard reset.
it works even better after all.
guys… i had the same problem with nokia N97. and one time when i restored factory setting. it restarted and got stuck with the NOKIA with white screen logo… i hesitated to hard reset coz i didnt backup the current important contacts and messages. so,, i waited patiently turned it on and off alot of times. and 4hours after, it opened and everything went fine, faster and more reliable.
so guys…
be patient. give it halfday before hard reset.
it works even better after all.
LOOK GUYS ALL YOU HAVE TO DO IS TAKE OUT ALL OF YOUR STUFF LIKE MEM CARD SIM AND BATTERY ETC, THEN PUT YOUR SIM AND BATTER BACK IN TURN IT ON LET IT LOAD THEN PUT IN YOUR MEM CARD !!!!! IT WORKS FOR ME
Joey,
I had the same problem as you. Have you got it fixed?
People…my nokia N97 is not working like it should even though it’s new….when i take a picture, that picture is not saved in captured pictures like it should be and i can only see the pic. if i go to file manager.Oh yes and i cannot delete anu pic.:(
In Camera
Select OPTIONS
then Select SETTINGS
SCROLL DOWN and check “memory in use” if you have memory card plugged in you wil have three choices C: phone Memory, E: Mass memory & F:memory card
use ether E: or F: (if you hvae card)
To see you images you use the PHOTOS app (i have mine as a short cut on the home screen) select PHOTOS app then your pictures should be in the “CAPTURED” section
or if you want to go to the actual files in file manager they will be in DRIVE: (C:, D:, or F:) where ever you set in settings. then IMAGES then CAMARA then it creates folders based on the DATE check the latest date folder you latest photos will be in there.
Hi
I spent ages looking up on how to fix my Nokia n97 after it locked up and would not turn on. It just went as far as the Nokia logo screen and no further. I was going to hard reset it when i came across an article where the guy had said to leave it off for a day and it will come back. I tried it but it did not work. So i decided to remove everything that would hold a charger e.g Battery, Sim card and Memory card. I left the phone and the parts up for a few days and came back and inserted the charger then the battery, the phone went to the nokia screen and after 5 mins it restarted and worked. So try this method before hard reset, you could be lucky.